Care manager approved.

Relevant delivers the leading software platform for Health Homes and Care Management Agencies in New York State.

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What’s a Health Home?

Key features

  • Friendly and intuitive. Care managers regularly tell us they appreciate Relevant’s simplicity and ease of use. Less time clicking, more time to work with their clients.
  • See the big picture. Using our caseload overview screens, care managers can quickly see which of their clients need attention, while admins and quality teams can analyze risk across thousands of members.
  • Integrated claims management. We handle the entire Health Home billing cycle, from claim generation to MCO wrangling to generating statements for care management agencies.
  • Full access to your data. Data access and transparency is part of our company DNA. In addition to typical reports and downloads, we provide raw data extracts which allow customers to analyze their data using a variety of external tools.

For more details, download our feature summary (PDF).

Our Health Home partners

About half of New York State’s total Health Home member enrollment is on Relevant, and growing. More than 100 care management agencies use our platform every day to collaborate on care and track progress for members.

I’ve heard consistently—from every care manager I've spoken with—that Relevant’s system is the one they want to be using. When we talk to CMAs considering joining CCMP, Relevant is a major selling point.”
Nathan Ito-Prine
Director of Operations and Business Development, Community Care Management Partners Health Home
Of all the platforms we use, Relevant’s is by far the most user friendly, the most adaptive to what we’re doing. It’s very easy to understand. I would highly recommend it.”
Jeremy Merrill
Senior Director of Behavioral Health Initiatives, New Horizon Counseling Center
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What’s a Health Home?

Health Homes is a major initiative to intervene with high-risk Medicaid patients. The program was launched in 2010, as part of the Affordable Care Act and spends approximately $500 million per year in New York State. Health Homes is also active in 20 other states plus Washington, D.C.

Health Home patients may have multiple chronic conditions, substance use challenges, or serious mental illness; they might be homeless or incarcerated. The goal is to improve health outcomes for these patients while also reducing total system costs, with a special focus on preventing unnecessary hospitalizations.

Our platform is a key part of the technical infrastructure that makes this work in New York. Dozens of organizations, from hospitals like Mount Sinai to community-based organizations like Housing Works and The Alliance, use it to collaborate on patient care and track progress for Health Home patients.